What happens to your enquiry

Short version: if you use the booking form, what you enter is sent to Dampfix as a Telegram message and as an email, and kept for as long as the job requires. The marketing company that runs this website receives a copy of enquiries so that it can see which ones came from here. The site uses Google Analytics to count visits. Nothing is sold to anyone.

Who is responsible

The service is operated by Christopher Alan Vick, trading as THE FIXER C.A.V. (registration number 679094) and using the name Dampfix, carrying out damp surveys and damp-proofing in the Paphos district of Cyprus. The website and advertising are run on his behalf by a separate marketing company.

THE FIXER C.A.V.
Skoutari, 18
PASCHALI SUNSET, BL. D, MRC D, Flat/Office 2
Pegeia, 8560, Paphos, Cyprus
Registration number 679094
info@dampfixcyprus.com · +357 99 120 619

What is recorded

Apart from the Google Analytics cookies described below, the site carries no tracking. There are two ways your details reach Dampfix.

• The booking form. If you complete it, we receive the village, property type, approximate length of affected wall, age of the building, what you can see, anything you type in the notes box, your preferred date and arrival window, your name, your phone number and your email address if you give one. Each request is given a reference code so it can be found later. Each completed form is delivered both as a Telegram message and as an email to the Dampfix mailbox, and a copy of both reaches the marketing company. If you give an email address, an automatic confirmation with your reference and the survey prices and conditions is sent to it.
• Messages you send yourself. If you contact Dampfix by WhatsApp, telephone or email instead, whatever you choose to send is held by Dampfix in that messaging account or inbox. Email is treated differently from the other two: a message you send to the Dampfix address is delivered to Dampfix and, at the same time, a copy is delivered to the marketing company and passed on to it as a Telegram message, so that enquiries arriving by email can be attributed to this website in the same way as the booking form. WhatsApp messages and telephone calls are not copied in this way.

If you tap a WhatsApp button on the site, the fact of the tap, which button it was and the time are recorded so that the marketing company can see which enquiries came from this website. The content of your WhatsApp conversation is not recorded: the number goes to Dampfix directly.

The hosting provider records standard request data, including your IP address, the time, the page requested and your browser user-agent string, for security and to keep the site running.

How long it is kept

Form submissions arrive as a Telegram message and as an email, and stay in that conversation and in the mailboxes until they are deleted. Emails you send to the Dampfix address, and the copies described above, stay in those mailboxes and in the Telegram conversation until they are deleted. Requests that turn into a job, a survey, a written report or an invoice, are kept by Dampfix for as long as accounting and guarantee obligations require. Hosting logs are kept for the short period set by the hosting provider.

Who else sees it

• Cloudflare hosts the site, processes the ordinary request logs described above, and runs the code that receives the form.
• Google hosts the Dampfix mailbox through Google Workspace, so it carries and stores any email you send to Dampfix and the copies described above. Google also receives analytics data about your visit through Google Analytics, as described under Cookies and analytics below.
• Resend delivers the emails that the booking form generates, including the confirmation sent to you, under its own terms.
• Telegram carries and stores the message containing your booking request, under its own terms.
• Meta carries and processes WhatsApp messages under its own terms, in the same way as any other WhatsApp conversation.
• Your telephone and email providers carry a call or an email in the normal way.
• Nobody else. Your details are not sold, rented or shared for anyone else's marketing.

Cookies and analytics

This site uses Google Analytics 4 to count visits and see which pages people read. It sets Google's own cookies in your browser and sends Google your IP address, the pages you view and basic device information. Google acts as a processor for that data under its own terms, and the data may be handled outside Cyprus.

No advertising pixels are used, and the site sets no cookies of its own. If you would rather not be counted, you can block the domain googletagmanager.com in your browser or use its do-not-track or content-blocking settings.

Your rights

Under the GDPR as it applies in Cyprus you can ask what is held about you, ask for it to be corrected, or ask for it to be deleted, and you do not have to give a reason. Write to info@dampfixcyprus.com from the address or number you used to make contact, and the records will be located and removed. If you are not satisfied with the response you can complain to the Office of the Commissioner for Personal Data Protection in Cyprus.

Prices and claims on this site

The survey fee shown on the front page is refunded in full when Dampfix carries out treatment of €1,000 or more, excluding VAT. Below that amount the survey fee is not refunded. Repairs are quoted after the survey. Guarantees cover work carried out by Dampfix and are issued in writing with the completion paperwork.

Last updated 29 October 2026. Back to dampfixcyprus.com